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Klaus Krebs (48 J.)
trains executives and employees since 1988 (english / german) His strengths are: Leadership, NLP motivation, sales, rhetoric, hypnosis and State of Excellence.
He is a Dipl. –Psychologist and member of the Society of Neuro-Linguistic Programming as well as the GABAL e. V.
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For: Owners and CEO`s of small and middle sized enterprises, freelnacer and salespeople
Seminar participants: N.N.
Duration: 2 days
Your investment: please feel free to ask. In it are included certificates and your extensive seminar documents.
The training can be organized as an In-House seminar or completely by us.
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The actual background
Many owners of small and middle enterprises, freelances or founders of a new business are excellent experts. They have fantastic ideas and can work hard. What it lacks the most of, are not abilities but paying customers..
What you will learn:
This training provides for you the strategies with which you allow to make prospective customers your regular customers within one conversation. For the successful close the product knowledge is only the basis - the obvious enhancement is your customer knowledge!
Often the establishment of contact is already vital. Learn that even the first conversation must be sold cleverly: You will acquire two opening strategies which will definitely make anybody your curious listener.
The following phase is of course the need inquiry through questions. By psychological interrogative strategies you fathom the true wishes of the customer. In addition you present to him your offer, while you focus consciously on the massive benefits our customer will experience with your products or services.
During the seminar you find out how you recognize with one single question whether your customer attaches a real objection or only one pretext. You will discover that your customers „NO!" or „Not yet!" can easily be transformed to "Yes".
With a series of the closing techniques which back up on unaware purchase signals of your customer you lead him straight to the common contract
Finally you will recognize that complaints are one of the best means are to bound around customers. As an addition you receive worthy tips and strategies for cross selling and supplement sales.
Order now:
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Klaus D. Krebs Consultation & Training
Kolonnenstr. 27 10829 Berlin Germany
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Tel./fax: 0049 030 / 7 82 82 60 Mobile: 0049 0177 / 7 82 82 60
www. KlausKrebs.de trainings@klauskrebs.de
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Your Coach: Dipl.-Psych. Klaus Krebs, in cooperation with Dr. Harwarth, Horst,
Youre investment: 199 € (his astonishingly{ow price is possible by a cooperation with Berlin FHTW. (Advanced technical college for technology and economy) You will finish with a certificate. In addition{beyond it}, every participant receives the possibility to let itself coach online. You will get the software free of charge.
Organizer: Dr. Horst Harwarth, UBS management consultancy and educational service, Berlin
Registration:
Dr. Horst Harwarth
Telefon: 030 -50192407, 030 - 50192229 Fax: 030-50192757 E-Mail: ubs@gmx.net oder trainings@klauskrebs.de
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German Version
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